Returns & Refunds

Return &
Refund Policy

At Bambumm, we prioritize hygiene, quality, and customer satisfaction. Due to the intimate nature of our products, all innerwear and undergarments are strictly non-returnable and non-exchangeable once delivered.

48h

Report window after delivery

5-7

Working days for refund

How the Process Works

Step 01

Document the Issue

Capture clear images or videos of the damaged, defective, or incorrect item received.

Step 02

Contact Within 48 Hours

Reach out to us within 48 hours of delivery with your order details and proof.

Step 03

We Verify & Resolve

Once verified, we'll offer a replacement or process a refund to your original payment method within 5–7 working days.

Eligibility at a Glance

Eligible for Replacement / Refund

  • Product received is damaged
  • Product received is defective
  • Wrong item delivered

Non-Eligible Cases

  • Change of mind
  • Size issues
  • Slight color variation due to lighting or screen differences
  • Used or washed products

Need help with an order?

By placing an order, you agree to this policy. Reach out within 48 hours.

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